Shipping & Returns
Muckbootcompany.com offers FREE Shipping and FREE Returns for all footwear orders within the continental US. We are unable to fulfill orders outside the US at this time. We are unable to ship to P.O. Boxes. Please see our Store Locator page to to find a Muck Boot retailer, or use the flag drop down menu at the top of the page to visit one of our European sites.
Due to the current global crisis, our warehouse team has been tasked with the assembly of N-95 Respirator Masks. This may cause delays in order shipments and/or return processing. We appreciate your understanding while we try to do our part in serving our country and community.
Shipping methods available:
|Shipping Method||Shipping Fees|
|UPS Ground||FREE Delivery within the Continental US|
Delivery Schedule For US Orders:
|You had placed order on....||Your order will ship out...|
|M-F before 2PM EST||Within 2 business days|
|M-F after 2PM EST||Within 3 business days|
Muckbootcompany.com ships within the US only. International shipping not available at this time. Please check out our international sites for further information.
Online Return Policy
Thank you for choosing The Original Muck Boot Company®! We are committed to 100% customer satisfaction. If for any reason you are not satisfied with your Muckbootcompany.com purchase, you may return it within 30 days- NO questions asked, NO shipping cost, and NO restocking fees. This is our promise to you. Please be sure the product is in new condition with the original packing material, tags and labels in place.
PPE Return Policy
No returns for PPE product at this time.
Want To Make A Footwear Return?
Returns can be sent using one of the following options
1. Using the return label that was including in your shipment OR
2. Click 'Request A Return' below to look up your order and receive printable return label
Contact our Customer Care team for more information.
Shopping Our Site
Once you have confirmed your order, you will receive two e-mails:
- Order Confirmation Email: The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online or to make a return or exchange at a later date.
- Shipment Notification Email: The second e-mail will be sent once the order has been processed and shipped from our distribution center. This e-mail will contain the UPS tracking number for your purchase.
All orders are subject to bank authorization prior to processing. Your credit card will be billed once the order has been processed and shipped from our distribution center. Your credit card statement may say HSP Footwear Muck Boots as Honeywell Safety Products (HSP) is the parent company of The Original Muck Boot Company ®.
Payments We Accept
Muckbootcompany.com accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. At this time we cannot accept cash, CODs, checks, money order, or bank gift cards.
We accept :
The Name and Billing address you provide must match the Name and Billing address on record with your credit card company. Your credit card will be billed once the order has been processed and shipped from our distribution center. We do not accept foreign credit cards or cards issued outside the United States. All credit cards must have a billing address within the US.
Secure Safe Shopping
Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only The Original Muck Boot Company ®.